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Program Title: Executive Certificate in Negotiation & Conflict Management
Description: Every business needs people who can handle arguments and can negotiate effectively. All skilled leaders need to master the art of concession and conflict management. The certificate course provides detailed guidelines and methodologies for negotiating with clients, making decisions and averting conflicts. Students will discover the importance of principled conciliation with customers, vendors, clients, employees, competitors and strategic partners.
The executive track comprises of three eight-week online courses -
- Negotiation Essentials
- Advanced Negotiations
- Strategies for Conflict Management
1.) Negotiation Essentials - The first course in the negotiation series is meant for professionals who are involved in competitive interactions. It helps students learn various negotiation strategies and interpersonal skills.
2.) Advanced Negotiations - The second course builds up on the foundations of negotiation and focuses on dealing with complicated situations. Students learn to interact with multiple groups and cultures.
3.) Strategies for Conflict Management - The third series focus on performance improvement and dealing with confrontations. Students are taught to effectively manage disputes among colleagues or subordinates.
Syllabus: The course enables you to effectively utilize both quantitative and qualitative decision-making tools. Topics include -
Negotiation Essentials- Conflict Management
- Judgment and Decision Making
- Strategic Management
- Business Administration Courses
- Global Perspectives
- Economics and Competitive Strategies
Advanced Negotiations- Managerial Accounting
- Financial Management
- Marketing Management
- Information Technology Management
- Ethics in an e-Global World
Strategies for Conflict Management- Avoid or Confront: Which Path to Choose
- Effectively Handling Complex Situations
- Deadlines & Ultimatums
- Conflict Management Strategies
- Options & Implications
- Default Strategies
- Hostility-Reduction Tools
Accreditation: The Higher Learning Commission of the North Central Association of Schools and Colleges
Format of Education: Online & Correspondence Course
Language: English
Job Opportunities: The career prospects for management professionals are very good. The negotiation course helps in dealing with business situations effectively. Jobs can be found with private businesses, organizations, government agencies and other leadership roles. Managers are hired by all kinds of business - from flower shops to hospitals to multi-national corporations. They can be a part of development, planning, finance, budget, operations and so on. The job outlook for managers is currently very good.
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